Search Features
The Discovery Search Engine™ increases user satisfaction by enhancing the discovery of meaningful options with a variety of search techniques.
- Relevance Searching
Standard search provides only exact matches to a query. The Discovery Search Engine™ responds to queries with the best matches, even if no perfect matches exist. Items that are highly relevant to searchers, but would not be found through standard search techniques, are now shown to customers.
- Search both Structure and Content
Using patented indexing technologies, the Discovery Search Engine™ can search both the structure and content of a dataset to provide optimal relevancy ranking of search results. Customizable relevancy rules combined with powerful linguistic algorithms let Transparensee provide more relevant results than any other search engine.
- No Dead Ends
“No results found” is one of the main frustrations causing users to abandon Web sites. Unlike other search engines, the Discovery Search Engine™ never tells customers there are no matching results. Customers always see the very best results in the database, displayed in the most appealing order.
- Similarity Search
The Discovery Search Engine™ tells users which items are most similar to the one they are interested in. Customers looking at an item can be shown similar items, and the likelihood that they’ll walk away satisfied increases. Similarity search offers a better alternative to classic collaborative filtering.
- Offer Recommendations
Based on information about who a customer is or what they’ve previously bought or viewed, the Discovery Search Engine™ can offer users good recommendations about other items they might want.
- Push Results
Standard search is pure “pull”. The searcher explains what they want and results are pulled from a database. The Discovery Search Engine™ adds “push” to the mix. Are there items people should see that they’re unlikely to find themselves? Push a few into the result set. They won’t dominate results, but they’ll be more likely to show up than in a standard search.
- Eliminate User Effort
It’s difficult for users to formulate good questions. Many of them just don’t know what to ask. The Discovery Search Engine™ eliminates the need for users to formulate questions by constantly offering them the best possible options to help narrow their search. This eliminates the need to formulate search strings and ends the user frustration common to other search solutions.
- Accommodate Both Directed Searchers and Browsers
Current approaches help searchers who know exactly what they want but don’t work for searchers with only a general idea of what they want. The Discovery Search Engine™ helps users discover what they want as part of the browsing process. Browsers are continuously presented with good matches as part of the navigation process, enabling them to find satisfying results that they might not have otherwise discovered.
- Incremental Drill Down
As users search data, the Discovery Search Engine™ offers them the opportunity to continuously refine their search by narrowing their result set with new search terms. Unlike other search engines, which tell users “no results found” when a search becomes too narrow, the Discovery Search Engine™ always shows users the best matches in the system, even when there are no perfect matches. This allows users to continue to improve their search until they are satisfied without the frustration seen with other search engines.
- Doublematch
Sometimes we know both what a customer wants and which items might be most suitable for them. In such cases, Transparensee can perform a “doublematch”, showing customers the products they are most likely to want which are also most likely to be best for them. Doublematch can be used in situations – such as online dating – where users are looking for other users. Users can be matched with people they want who also want to find people like them.
- Popular Ranking
Popular ranking improves Transparensee's already accurate relevancy ranking by incorporating implicit user feedback. The more times users select a particular item, the higher it can be made to appear in result lists for all users.
- GeoMatch
With special search options like GeoMatch™, customers can navigate content based on locations and proximity.
- Advanced Full-Text Search
Transparensee's search features include smart correction of user errors through stemming and expansion.